Legal notice / Terms & Conditions

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rtgardens.co.uk/terms-and-conditions
the service.

4. A non-refundable deposit of 20% of the total value of the order will be required prior to commencement of any services.

5. In the case of large projects, we may ask for the cost of all materials up front, prior to commencement of any services. Delivery

  1. We will deliver the services, including any goods, to the delivery location within the agreed period, or failing any agreement:
  2. In the case of services, within a reasonable time; and
  3. In the case of goods, without undue delay and, in any event, not more than 60 calendar days from the day on which the contract is entered into.
  4. In any case, regardless of events beyond our control, if we do not deliver the services on time, you can request us to reduce the fees or charges by an appropriate amount (including the right to receive a refund for anything already paid above the reduced amount). The amount of the reduction can, where appropriate, be up to the full amount of the fees or charges but may not include refunds for goods already delivered.
  5. In any case, regardless of events beyond our control, if we do not deliver the goods on time, you can treat the contract at an end if: i) We have refused to deliver the goods and service, or if delivery on time is essential considering all the relevant circumstances at the time the contract was made, or you said to us before the contract was made that delivery on time was essential; or
    ii) After we have failed to deliver on time, you have specified a later period which is appropriate to the circumstances, and we have not delivered within that period.
  6. If you treat the contract at and end, we may (in addition to other remedies) promptly return all payments made under the contract for the services not rendered.
  7. If you were entitled to treat the contract at an end, but do not do so, you are not prevented from cancelling the order for any goods or rejecting goods that have been delivered and, if you do this, we will (in addition to other remedies) without delay return all payments made under the contract for any such cancelled or rejected goods. If the goods have been delivered, you must return them at your cost or allow us to collect them from you.
  8. If any goods form a commercial unit (a unit is a commercial unit if division of the unit would materially impair the value of the goods of the character of the unit) you cannot cancel or reject the order for some of those goods without also cancelling or rejecting the order for the rest of them.
  9. We do not generally source deliveries from outside of England and Wales, Scotland, Northern Ireland, the Isle of Man and Channel Islands. If at your request however, we accept an order for
    delivery from outside this area, you will need to pay any associated import duties or other taxes illt th10-11-2025, 15:02 Editor – Home
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